I am a customer of Apple Oil. Recently one of their delivery men accidentally broke my fence gate, adjacent to where the oil fill is located, while filling our oil tank. The gentleman informed me of what had happened. I called Apple Oil to find out the logistics of getting my gate fixed. I was pleasantly surprised when the owner of Apple Oil came to my home shortly after my request was put in (within an hour or two). Sam came to my front door to let me know that he will have the gate fixed as soon as possible. He was very kind, caring, and professional.
This is an excellent example of when a company listens to its customers and solves problems!
Sam went above and beyond the call of duty. Cu dos to Sam and the great staff of Apple Oil in West Haven, CT.
I am very pleased and will remain a loyal customer.
Kind Regards,
Elizabeth Parenzan
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