I bought a spa last year. Everytime I go in there for supplies or testing, I feel that I am bothering them. Never helpful, never friendly. Rarely speak. I have a problem with my spa. I called for service and was told "the guy has to call me back". With no call I called again the next day. Not friendly. I was told to look in the manual. He reluctantly scheduled a service appointment four days later between 10 and 2. At 2 I called and at first was told, "the guy hasn't been in all day and there was no way to reach him". When I persisted I was put on hold then told she got in contact with him and he would be there in a 1/2 hour. He was a no show and no call. Am still waiting. Save your money and buy somewhere else.
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