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They won't even answer the phone - Review by citysearch c | Best Buy

Best Buy

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They won't even answer the phone 12/8/2008

Trying to live a green lifestyle, I decided to call the Best Buy store in Watertown on a Monday afternoon at 2:00. My phone has a timer onit, so I know these facts are accurate: \r First call: machine answers, i press "3" to speak to an associate, phone rings for 4 minutes, no human answers, phone then hangs up on me.\r Second call: machine answers, i press "3" for associate, someone picks up after two minutes of ringing, I say I want to talk to the cell phone department, she transfers the call, phone rings for 4 minutes, then hangs up on me. \r Third call: machine answers, i press "3" for associate (I know, I'm an idiot). phone rings for 7 minutes, finally associate picks up. transfers me to cell phone department, where asociate picks up phone and promptly hangs it up. \r Fourth call- ok, there was no fourth call. I fired up my computer and bought the cell phone online (NOT at bestbuy,com) more
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