I went to the store with a very specific need. Much to my disappointment, the company making the computer I had to have was between models - so nothing seemed to be available. But, a young man named Ryan, in the computer sales department, found a used computer that was exactly what I walked in the store to get. He spoke to management and got clearance to sell it at a very discounted price. Not only that, but in the pre-holiday rush, he managed to have the computer ready to go to its new owner within the time it took us to go have lunch. I had the computer in my aunt's hands before the end of the day - which is exactly what I had hoped for! Customer service is alive and well at Best Buy Fargo. Thank you Ryan - Thank you Best Buy.
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