My wife and I are having family visit for the holidays, and we wanted to get the house clean. Called Merry Maids, and they were very receptive and even scheduled a free in-home estimate. When I asked if they had availability to clean they said ""Sure, no problem."" So the estimator came out to the our house, and quoted a price and we booked cleaning service for Friday. All set right? WRONG? Within 2 hours we got a call saying that they could not come out because they had other ""regular"" customers requesting service and a snow storm was forecast for Friday, so they canceled our appointment. Great way to treat potential new customers! I know this is a franchise operation, but I will never use Merry Maids again!
Pros: Free Estimate
Cons: Cancel at the last minute, not reliable
more