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NEVER! - Review by citysearch c | Kwon, Toni, Dvm - Piper Glen Animal Hospital

Kwon, Toni, Dvm - Piper Glen Animal Hospital

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NEVER! 12/31/2008

My experiences at PGAH have been inconceivably awful. Not only are their prices considerably higher than the market average, but service is non existent. The majority of the employees portray a sense of entitlement and are unhelpful. When leaving the exam room after my first puppy visit, I was presented with a bill that was more than three times the quoted price of $60. My issue wasn?t so much with the cost, but with the fact that I never once was given any indication that any ?extra? services were being preformed. There is one amazing vet in the office (Harris), but without a good support team in place, it?s useless. The true test came when I woke up on Christmas Eve to a Boston Terrier who couldn?t open her eye. I called to find the practice open, but was told they were ?too busy? and that I?d just have to go to the emergency vet. While this is somewhat understandable given the circumstances, it was the turning point for me after countless service let-downs. I asked f more
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