I have two pets that were patients at Care Animal Hospital and Animal E.R., and I must say that I am extremely dissatisfied with the care /lack of care they received at both facilities (located at same address). \r
First, I?ll start with my rabbit. I brought himi nto Animal E.R. because he consumed a packet of mouse poison in my home. The care I received at that time was satisfactory and the doctor and vet tech on duty told me to bring Bobby Carrot back in immediately if he displayed lethargy or hind limb weakness. \r
Two days later, at around 7:00 I noticed that he was lethargic. Because of the time, I was unsure about whether to bring him in to Animal E.R., or wait until Care Animal Hospital opened at 8:00. I called Animal E.R. and asked the person who answered, Allie, whether I should bring him immediately, or wait until 8:00 and bring him to Care (where he has been seen before ? and cared for well). I was very upset and expressed my anger and surprise when told that the do
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