I have had my car insured through Allstate with Jeff Burnett for over 10 years. I've stayed with the company because I get a great rate and haven't had to make a claim in years. I have found that Jeff is not very responsive when I have questions about my rate or policy but is quick to return my call when I need additional services (more money for them). In short, my loyalty is a result of the rate, not the service.
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