I've had my BMW serviced all over the bay area, because I've lived in San Francisco, the South Bay and the East Bay. This is the best shop I've ever used - and now I won't go anywhere else. In my experience the place that is closest to Berkeley Motor Works in quality is Concord BMW - but at twice the price. Plus this is a small shop so you get wonderfully personalized service - they work within your schedule, drop you off and pick you up at home, work quickly, and never do unnecessary work. \r
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There are currently two negative reviews on this site which make very strong statements - and that REALLY surprises me. I've been going here for over three years now and I've never had any experience like the ones they describe - not even the hint of one. They are always friendly and prompt, and the work they do is first rate. Give them a chance, it is well worth it!
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