Bird used to be a nice store...almost a decade ago...before it was sold out and then its whole style and spirit disappeared. It used to be classy and friendly. I was one of their best customers. Then, I tried to keep shopping there but the place became very messy and unstylish, the staff pretentious and unprofessional, not to mention the owner who is too important to deal with customers, especially if they have a problem with the quality of their garments (Beware: they will not take responsibility for anything that is damaged). They are very pushy and would make you buy anything...and don't even recognise you when you come back to the store. They clearly do not care about their customers. For instance, the other day, I arrived at 5.55pm at one of their stores (which was closing at 6.00) but they closed the door at me and my children. They did not have time to deal with us...even though I knew what I wanted. It is a real shame that people like that are in business. I have heard they have opened another store in Williamsburg. Good luck to them but I wish they could concentrate more on their customers.
Pros: some nice brands but lost amid a lot of frumpy clothes
Cons: messy and unfriendly
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