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Top Notch Management / Labor efficiency issues - Review by citysearch c | Pacific Stereo

Pacific Stereo

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Top Notch Management / Labor efficiency issues 12/30/2008

My experience with this branch of Pacific Stereo was at the end of the day worth the price of admission but only because of Steve (the manager) did his best to make sure i was happy. I went to the shop primarily because of its proximity to my home, to have my new Pioneer AVIC-F700BT and JL tweeters(purchased from PAC Stereo) installed into my '02 RSX. When I arrived I approached them about cost of installation and some tweeters. I was quoted a price which I knew was not the greatest price, but in light of the financial crisis, after a little bit of haggling and a desire and to help support small business I agreed to slightly modified price quote. This was perhaps not the greatest business decision of my life but the alternative was to give my business to the no haggle no customer service oriented big box retailers. The installation of the two items frankly took a lot longer than it should have (which Steve I think was aware of) in my opinion. However at the end of the day the quality and of the installation and the extremely helpful and competent Steve made my experience worth it. To sum things up I would recommend this installer because Steve the manager will work his hardest to make sure that you get the results you want. As far a the efficiency of the installers are concerned, well lets put it this way they're like the LA Clippers, lots of talent and ability to get the job done right but at times lack the focus and consistency to be the best team in LA. I am in the market for an amplifier and a sub woofer and will likely not purchase the units from them but if Steve is still around then I am pretty sure I'll be back to this shop for installation. Pros: Manager on SIte is Excellent Cons: Installers can be inefficient more
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