I recently bought a Honda Accord from First Texas Honda. I went to all the websites of the Honda dealerships in the Austin area to do my research. The first dealership I called had an advertisement for Accords on their website that said all of the Accords in stock were a certain price... Not so true. The car in the advertisement was a completely stripped-down, base model Accord. That car and some others like it were that price, but the advertisement said that all Accords were that price. That dealership was out of the question. Although another dealership advertised some lower prices, I called the Internet Department at First Texas Honda next and I was completely taken back by the friendliness and hospitality of the sales associate who answered the phone. He answered all of my questions very thoroughly as if I was a member of his family. He told me about several different Accords that were available and that I would be able to buy based on the financial information I had given him. From this first impression, I felt like I could trust the sales team at First Texas Honda because they were truely trying to find the best possible car for me. Eventhough I might have been able to find a slightly lower price at another dealership, I knew that the small difference in price would be more than made up for if I received the same great customer hospitiality and helpfulness through the entire sales process and continuing after the sale. My perception was right - I have never had a more enjoyable car buying experience and there is no doubt in my mind that I will be equally satisfied in all of my future dealings with First Texas Honda.
more