Called to schedule a pick up at 7:00am. Flight was at 11:20. They left a message early that it was not running due to weather, but the owner might start opereations later if it clears up. Calling in is very difficult and busy all the time, just has to keep trying - web site does not work.\r
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Finally got through to see if they were running and we missed the 8:00 shuttle, it just left. If I could have gotten through earlier, wouldnt have misses the shuttle. cost me over $1000 to get the next flight which was 3 days later. No calls to say it was running. BE WARNED, they completely destroyed Christmas.
Pros: price it they actually did anything
Cons: unreliable, unable to contact, web-site failure
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