Unsatisfactory is not the term for the rating that they deserve. Ranging from the management to the disrespectful representatives at the corporate office. This company misrepresents their policies and does not follow through with giving anything close to good customer service. This is the second time I have had a major issue with this company and would not recommend to any bride or wedding party member to do business with them. I have never written a review for customer service before but feel that this is necessary for people to know.
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