A friend and I were having a spa day together. I followed the directions on the website which took us nowhere close to the spa. After calling and notifying them I was running late and asking for direction from where I was currently at, I received not so great customer service and practically had to plead for someone to give me directions. Once I arrived at the spa, I had just sat down to relax on the porch when they called my name for my treatment. I can't remember what I had...it wasn't that memorable. My friends treatment didn't start until the tail end of mine so I returned to the porch to get some relaxing in. I noticed I was being ""checked"" on when finally a staff member came to me and asked if I had another appointment. I explained...no my friend is having her treatment now, I'd rather sit here and relax than shower and sit and wait. I was told she would be out very soon...hint...they didn't want me on the porch. I took a long shower and my friend still did not get out of her treatment until after my shower to which I had to sit and wait for her to get ready exactly what I wanted to not do. I thought the whole idea of a spa was to relax and enjoy and I hardly got that here. My friend also was not happy with massage, saying it was probably the worst she's had. I would not go again and definitely would not recommend this spa to anyone else.
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