My boyfriend and I dined at the River Cafe to celebrate my 1 year anniversary with my company. The wait staff wasn't very engaging, but as nice as they had to be, I suppose. The friendliest member of the restaurant was by far the pianist who returned my smile as I walked by. Not impressive, yet not a bad evening, until our car was returned by the valet, who had accidentally ripped off the inside door handle. I do believe it was an accident, and he was very sweet and apologetic. The manager on duty took photos and after trying to pull a maneuver of implying that the handle was already broken, he assured us that they would cover the damages. Well, they gave us the run-around until the deadline was up and we could no longer file a claim. Imagine our disgust with this place after spending over $400 and basically being told to f off. The head manager told us that they are often taken to court and suggested that we go ahead and do that. This is big city, filled with so many amazing places to dine. Please don't waste your time (& money) here. Aside from the unabashed disregard for their customers, the atmosphere is not as great as it's hyped up to be. Feels like dining in a nursing home.
Pros: the pianist playing the night we were there was very sweet and played beautifully
Cons: a**hole manager, vandalized car, leering unfriendly wait staff
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