Some friends and I went to Health Quest Fitness today for the 14 day free membership which was sent out in the local Daily Herald. When we arrived the girl at the desk rudely asked us if we had been there before and if we were college students. We explained to her that yes we are technically college students, but that this is our last semester of college and we were living back at home and wanted to try out the gym. n the middle of our workout a shorter gentlemen in a leotard (the owner we found out later) told us that we were welcome to finish our workout but we were not welcome back after today. At first we thought it was a joke, but apparently not.We said that we would leave immediately. My friend was then bumped into by the older gentleman and told to grow up.The women behind the desk then started making fun of our appearance. The owner stated ?You don?t know who you?re messing with.? I tried to explain to him again the mistake that he had made, still he felt that we were wrong and shuffled us out. We asked to have our coupons back but were told that wasn?t possible. After walking out the door the owner followed us again and bumped into my friend. This was the worst treatment that I have ever received and I would not recommend this to anyone. The facilities are very small and frankly subpar. For a few hundred dollars you could put this gym in your basement. The staff/ owner obviously have no regard for their customers and believe in false advertising. I still can?t believe this happened and I don?t usually write these types of reviews, but I would really hope that some people will see this and decide to go somewhere else. The owner also stated ?I could care less about you guys, one customer won?t affect my business.? So much for customer care... Please don?t fall for the 14 day free membership scam to get you in the door, if you don?t want to sign up you?ll be persecuted. Save your time and money and avoid this joke of a legitimate business.
Pros: Location, Parking
Cons: Everythig else especially facilities and the staffs treatment of customers
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