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Great steaks but service/management attitude stinks! - Review by citysearch c | Bogart's Charhouse

Bogart's Charhouse

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Great steaks but service/management attitude stinks! 12/22/2008

This is the first time I've ever been told table time was limited. Not only that, the staff & management was really rude about it. Waitress kept bothering us to get us in and out quickly. When we complained, management came and told us it was true, we would have to leave as they only allowed 2 hrs to eat and we were late. Gratuity is mandatory 18% for parties of 6 and it definitely was not deserving. We barely finished our food when it was time to give up the table. So we asked to move to the bar for dessert & finish drinks, where the service was worse and we were pushed out by the Kareoke guy. The food was great, but who wants to be rushed. It would have been OK if we could actually enjoy the great food. They lost my business and referrals. Pros: Great food, decorated nicely Cons: High prices, Loud bar, service is rushed, bad mngmt attitude, tables too close together more
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