We booked several rooms for UT graduation and were thrilled we choose someplace special. The front bellhop, valet service was efficient and friendly. The front desk staff was courteous and helpful. Trenton, the concierge, was doing a great job balancing several people at one time. He gave us great suggestions and was quite helpful. The bathroom lighting is dreadful, and I agree with a previous reviewer one has to go over by the window to put on make-up. The rooms are smallish, but they're lovely. I don't care for in-room coffee makers, having been a flight attendant and knowing some people wash their pantyhose, etc., in in-room coffeemakers. They hotel is beautifully decorated for Christmas, and the discreet presence of security was reassuring. The Capitol is close-by and a nice walk.
Pros: Great location and ambience
Cons: Price, bathroom lighting
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