I don't often write reviews for anything but seeing all these slams makes me want to take a stand. Yes, cell phone stores are annoying - they're like the post office - frustrating and disempowering. While not everyone is equally good, I have had excellent service here, above and beyond the call of duty. I bought a BlackBerry and the salesman, Carl, could not have been more helpful setting it up, transferring my data, enabling third-party software, etc. He must have saved me hours. I have had occasion to get support from other techs there and if they couldn't answer my questions, they have been unflaggingly nice. This is a good, helpful staff that on the whole cares about the customer. Also, the people watching at this location is pretty great, too.
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