I took our mini van in for routine maintenance, and while at the shop, someone struck a fence or some other wooden structure. The owner Mike Alessi is not admitting fault and says it could have been like that when we brought it in, but he saw there was no damage. He parked it across the street and says it could have been struck while parked. We never gave him permission to park it there, and the police determined that there was no way an accident occurred there. So him or one of his employees crashed our van and are covering it up.
Pros: locally owned
Cons: dishonest, irresponsible, lacking virtue and value
more