This butcher shop has just gone over the edge. I have purchased lots from Shield's over the years, and now they are jerks. I called to order a pound of ground veal and a pound of ground pork for pick up the next day. The OWNER (no less) told me that it wasn't a good time and that my order wasn't important because of his Christmas rush (Christmas is still 6 days away). He told me that my request simply wasn't important to him. When I indicated that I was suprised that my business wasn't important (I would have been back after Christmas too)- he told me that my order wasn't important and HUNG UP ON ME. It breaks my heart, but I will not darken their door again anytime soon. Better not have any special requests.
Pros: location
Cons: service
more