House Calls is a very poor product. Zero support and service. Televox sent a technician that knew nothing about installing its product at our site. He spent 4 hours on the phone asking rudimentary questions about how to install. We have had nothing but trouble since we bought the program. We have gone back to paying employees to manually call every patient, which is the primary reason we bought the software. I have a paperless office with high technology throughout. This is the single worst investment I've ever made. Do NOT buy Televox based on their sales pitch. It's a lie. We've never had a problem solved easily or courteously in 3 years.
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