I most recently purchased a 47 inch flat screen, home theater system and stand for just a little under $2,000. They seemed to manage selling me the electronics with no problem and taking my money was a snap. However, I have now spent over a week and more than three attempts trying to get it delivered. At the first delivery appointment, they were to call 30 minutes prior to delivery so I could leave work and meet them at my house. The only call I got was a voice message that they delivery guy was at my front door and since I was not answering he was going to leave and I would have to call the store and reschedule my appointment. THANKS FOR NOTHING. I called and spoke with the store manager Orlando who treated me like dirt, but not-so-kindly rescheduled the delivery two days later. Two days later, nothing happened. I called the delivery center and they said I was not on the list for a delivery that day. At this point, I returned to the store. Apparently, this ELECTRONICS store has no computerized system as you see reams of notebook paper all over the counters. When they dug through piles of binders, they determined that Orlando forgot to reschedule it. Maybe they should invest in a lap top and internet - I think Best Buy could get them set up! I am now at home trying to get ahold of anybody at the store with no answer to my calls. I think I will just call my credit card company and have the charge reversed. Hey Video Only, THANKS FOR NOTHING!
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