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Aweful Customer Relations - Review by citysearch c | Candle Light Tavern

Candle Light Tavern

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Aweful Customer Relations 12/29/2008

As a local regular of the Pearl Street community, living two blocks away from the bar, I frequent the Candlelight for events, sports, and holidays. On Christmas night I was there and had a great time! the next monday when I checked my acount I had been chared twice: two seperate, withdrawn chrages of $168.00. When I called to remove one of the charges (that intially had cost me almost double that in bank fines and fees) i was referred to the co-owner Lisa. She blew me off for the enire day, only to call me on her way into a appointment. She was rude, unhelpful, and refused to help me fix the double charge and hung up on me. She failed to recognize my frustration about being stuck with over $300.00 dolars in Candlelight charges and bank fees, she was sacrcastic, and unprofessional, which should have been no surpirse as an owner of a S*&t -Hole dive bar. Pros: Its a fun bar with fun people! Cons: Pay with cash or they'll try to rip you off. more
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