Jim from Button Plumbing in Renton finally got here about 10:00 this evening, after seeing all the other appointments that were lined up before us, and was able to assess the situation. He still had a smile on his face after a very long day of emergencies due to the ice storm in the area. He found there was a water switch-off valve just for the water faucet on the outside of the house that had caused a broken pipe, so he was able to turn that off and turn the water back on for the rest of the house. He said he'll be able to fix the broken pipe later in the year when we want to have it done, but that we don't need to worry about it right now since we don't need to be using that faucet. He was only here for about 15 minutes and could make the assessment quickly. He was a very friendly guy who seems very knowledgable and I would highly recommend him for any people who need help with plumbing. I was impressed with his honesty and the fact that he seemed to put our needs first rather than trying to make a quick buck for himself. That speaks loads to his character I believe. He will certainly get all of our future plumbing business.
Pros: Thumbs way up. He came when promised, provided service with a smile, and didn't rip us off
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