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Nice facility, poorly run, money motivated - Review by citysearch c | Hancock Wellness Ctr

Hancock Wellness Ctr

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Nice facility, poorly run, money motivated 12/31/2008

The facility has great accomodations (pool, sauna, methol room, whirlpool). Poorly run (keep patrons waiting extended period of time when they have appointments, classes not geared to accomodate not-in-shape people, no one can tell you the procedures, rules, told many times how to use machines by different coaches (all different instructions putting down the other coaches). Money motivated. Cancelled memberships for 1000 people that belonged to Prime Fitness (company sponsored) because they couldn't get the money they wanted for each member. If they cared about the community's health they would have worked with the company and come to an agreement. Pros: great pool, sauna, equipment Cons: staff unknowledgable, counselors very obese, dropped 1000 members due to money concerns (company sponsor rejected), very limited times open, don't offer family deals for multiple members (if over 20). more
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