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Insects, horrible/rude sevice, and extremely rude cashier- totally disappointed! - Review by citysearch c | Hot Wok

Hot Wok

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Insects, horrible/rude sevice, and extremely rude cashier- totally disappointed! 12/27/2008

pay210 Provided by Partner
seriously, u will be totally disappointed if u eat here. my best friend and i ate at hot wok on sat evening. right when we sat down, we saw a "blattaria" (this website filters the commonly known word out) crawling on the wall. when we told the lady at the front desk, she said the pest control was coming in on mon. (yeah right!) ive heard from other ppl that they have "blattaria". we wanted to see for ourselves and try the food. i ordered water w/o ice and their was little black particles floating. my friend ordered fresh lemonade. it was too sugary and watered down-gross! for appetizer, we ordered hot garlic wonton. when we recieved it, it was FLAMING, spicy. i mean, my lips and upper mouth were numb and my eyes watered. my friend who has a very high tolerency of spicy foods, even had tears in his eyes and started to sweat. i asked the waiter for another order of hot garlic wonton and stressed that the first one was EXTREMELY spicy and wanted it to be mild. when the waiter came out with our 2nd order, we gave the 1st garlic wonton (the full dish) back to him, and the 2nd one was just as spicy. so we asked for our bill and went to the cashier. our waiter charged us for 2 orders of hot garlic wonton. i told the (very unfriendly and RUDE) cashier the story and how we wanted to change it out. she started to argue with me saying "but u ordered BOTH of the hot garlic wontons". i told her im not paying for the extra dish and finally with an attitude/grudge she took it off the bill. clearly, i did not leave tip, because i felt that it was not necessary the service was extremely crappy, one waiter for the whole restaurant and they did not care at all. as we were about to walk out the door, she looked at the receipt and said "are you really not leaving tip?" with the biggest attitude ever! and i told her yeah the service was very bad. and she told me "u people are so rude! never come back here." i told her ok and walked out. clearly, my friend and i will never go back. Cons: Run-down building, Blattaria, horrible/rude service, food WAY TOO spicy even when asked for mild. more
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