I recently purchased a half day spa experience for my 21 year old daughter, 80 year old mother and myself. Because I live in the lovely town of Essex, I was anxious to support a local establishment. However, although the staff was most pleasant, my 90 minute massage was 65 minutes, our pre-ordered lunch was an unapproved, lower value substitution, and the massage therapist was ordinary at best. I have not returned, nor will I until I hear of a better and more consistent value and quality. J
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