we have a canon xl1 video camera that we dropped off for repairs over 3 weeks ago. i am leaving after i write this review to pick it up because in all this time they STILL have not even looked at it! I was told when i dropped it off we would recieve a call that evening to let us know what the problem was with it, and never recieved one. i called them 4 days later and they said it normally takes 7-10 days to repair. I waited 3 weeks and no one ever called me. I called yesterday and they said they were going to get to it that day. I called again today and they still havent done anything with it. I asked if this was normal business for them and they said that it is not, but they just couldn't get to it yet....WOW!!! I would have at least expected a call to let me know that it would take this long, but no...now i'll have to take it to someone else to fix and i'm out a month with nothing done... DO NOT USE THIS SERVICE!!!!! NO RESPECT WHATSOEVER AND DID NOT EVEN FEEL BAD ABOUT HOW THEY HAVE TREATED ME AS A CUSTOMER!!!!!
Cons: THEY ARE CONS- CON ARTISTS!!!
more