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Rude to Customers - Review by citysearch c | Moonstruck

Moonstruck

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Rude to Customers 11/14/2008

My fiancee' and I booked this establishment for our rehearsal dinner because we knew the food was good and we were on a budget. When both myself and my mother called to get a price per head, we were quoted $28.50 per head. That was in our budget and we booked it. We were called by the owner, Toto, and he told us he would make it a very nice evening and he would take care of us. Unfortunately, we did not know what ""take care of us"" meant in his vocabulary. When we received our bill for that evening, it came to $2,234.00 We were in disbelief...why was the evening so expensive. When my fiancee called the next day to find out why the bill was so high, we were told by Toto that he decided to charge us $40.00 per head and $1,000.00 of the bill was for the bar tab alone!!! Not only did ever discuss with us if we wanted wine poured, he took it upon himself to serve wine, and pick expensive bottles of wine at that. We were shocked. My fiancee asked to please do they right thing and he called my fiancee a scumbag. more
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