I placed several orders with fedexkinkos in Cambridge and the customer service was way below my expectations. One of my orders was four hours late and when I called to inquire, I was told the delivery truck got "stuck in traffic" \r
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This would have been okay but my office is about 5 minutes walking distance from fedexkinkos!!! The associate was very rude and never admitted that they were late in making my order. \r
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VERY POOR CUSTOMER SERVICE!!!
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