I had a direct personalised quote via email for a specific vehicle - I even had the vin #. I followed up with the salesman that I was dealing with and had it confirmed (also in writing via email). I printed the emails and drove the twenty-some miles to Don Jacobs. I test drove the vehicle and decided to buy it. The salesman - to my astonishment - then said that he would not honor the price that I had in writing on two seperate printouts addressed to me from him. Is it any wonder that the public has such a lower-than-low opinion of car salesmen. Don Jacobs Toyota obviously employs either the incompetent or shysters - or both. I would rate the dealership zero stars if I could.
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