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Please hire competant office personnel - Review by citysearch c | Dodge City Veterinary Hospital, A Thrive Pet Healthcare Partner

Dodge City Veterinary Hospital, A Thrive Pet Healthcare Partner

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Please hire competant office personnel 11/17/2008

I will never use Dodge City again. I have made three appointments for my pet to be neutered. The first time I brought my pet in, I was told I did not have an appointment AT ALL. I referenced the person I spoke with and the date and time I called, which I had written down. Everyone makes mistakes, so I made another appointment. For the last appointment, they told me I could not have the pet neutered until the second round of shots, even though I explained the pet hadn't had the second round both times I scheduled the appointments. The scheduler booked both shots and neutering for the same appointment. My pet hadn't eaten since 7 p.m. the night before and was begging for food both mornings thanks to their incompetent office personnel. Staff there are young teenagers, with inadequate supervision and lack of training. I'm all for hiring youth, however, please hire someone with professionalism and work experience to work at the front desk and train the personnel. You have lost me as a custo more
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