We were hoping for a relaxing getaway from our routine and ended up with a rather large problem to solve: mysterious charges for over $100 AFTER pre-paying for the hotel online. The upscale decor left us in the dark, literally; the tub was small; the pillows and bedding are all feathers (why do hotels assume everyone will love down?); the street noise was not conducive to a relaxing sleep. We did not use anything at the hotel--phone, expensive valet parking, over-priced mini-bar items, or restaurant. We did go to the breakfast buffet (not included) and when asked, told them that several items were cold and tasteless. The mgr. said she would comp both breakfasts. But now we have these charges....and have to make all the calls...and would not wish this on anyone else for sure.
Pros: Location
Cons: Valet parking, high prices for mini-bar items, quality of breakfast vs. price, mystery charges
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