They are 0 for 2. Two of four pieces were wrinkled. One was unbuttoned and falling off the hanger. They said, ""Oh come back. We'll redo it."" When I asked for a manager to contact me, I received this lazy phone message. No ""we're sorry."" Just ""come back."" No one seemed to understand that this was an inconvenience. It seemed like they were used to having customers return several times until they got close to providing a decent service. Then they ruined a coat. I talked to the manager who assured me that they were capable of providing a quality job on my coat. I went to pick up the coat and it was literally sticky and matted from whatever they sprayed on it. THEY ARE HORRIBLE AND UNAPOLOGETIC!
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