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Good Food. Bad Service. - Review by citysearch c | Grand Shanghai Restaurant

Grand Shanghai Restaurant

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Good Food. Bad Service. 11/23/2008

Have ordered delivery several times from Grand Shanghai. Recently moved into a new house that is within their delivery zone....at least it was last time we ordered. This time we used a different phone number when we called in...they asked for the address...they claimed they don't deliver to our home (which is in the Highland neighborhood). Wait, they did a month before? When trying to explain to them they delivered to us in the past the host on the phone said, ""frankly, we're really busy right now."" Our response was very simple, ""frankly, we'll never order from Grand Shanghai again"". \r \r Ordered from Cleveland Wok last night, and yes they deliver, and it was fantastic! Exceptional food AND service. Cons: Service more
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