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Worst Customer Service I have ever encountered...... - Review by citysearch c | Atrium Theatres

Atrium Theatres

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Worst Customer Service I have ever encountered...... 11/30/2008

We went to this theatre to see Walt Disney's Bolt. There was a power glitch that caused us to miss the last 10 minutes of the movie. The only thing the management offered us was to go to the other theatre showing this movie and watch the rest there. When told this was unacceptable as the other theatre wasn't even half way through it's showing we were told there was nothing they could do. We find this unacceptable as reputable theatres give you passes for another showing when unfortunate things like this happen and will not be going here again. Pros: location, and variety of movies Cons: Customes service, stale popcorn and prices more
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