I bought a great Cockapoo puppy here, price ok for Bayside but no bargain, salesgirl very nice and informative. Tried to sell us the usual stuff and offered discounts on grooming. Dog had great curly hair, looked like a mini sheep dog. Brought him in for a grooming (he was matted) and asked he be returned shaggy. Michael said the matted sections (mainly underbody) could be cut short but recommended a dematting which took longer and cost more. I said give him a normal trim but leave head, face and body shaggy as he could. When my wife picked up the dog he was shorn like a sheep. Someone had obviously taken clippers and trimmed the entire dog from nose to tail. They were busy and this was probably fast. They even shaved the legs and ears. The dog looked terrible. I called and spoke to Michael who said he was told ""to do what he had to do"" and I must have misunderstood him. They shaved the dog bald so it could grow back to ""look the way it should"". Obviously he knew what my kids liked better than me. I might buy a dog here but forget the grooming or any spa services.
Pros: Great dog
Cons: Poor grooming
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