As you can see from the other reviews people either loveBurt, or hate him without much in between. Bottom line is he sells quality audio, and electronics. Some of it is relatively high end, and most is very good quality, good value electronics that will fit into most's budget. If you can't afford something very high end then chances are he will have something for what you might pay at best buy, but is much better quality then what best buy will carry. The clincher is that he offers a LIFETIME GUARANTEE on his goods and does not make you pay extra for any kind of service plan. Well worth having to pay tax (as another poster mentioned). Take best buy's price, add their service contract price, tax, etc.., and you probably pay as much or more than burt charges and they will not stand by their product for life. Your life. I just brought him a dvd player i bought from him in 2/2002 (almost 7 years ago) and he repaired it on the spot (replaced a part) right in front of me. no charge. This is not the first time he has come through for me. The only problem I can see people having with him is that he gets a little manic sometimes - his personality can turn some people off. I personally think he's hilarious and will continue to buy my electronics from him.
Pros: no fee guarantee, higher end audio thats affordable, wacky dude
Cons: some people don't like wacky dudes
more