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decent food, horrible service! - Review by citysearch c | Mayuri

Mayuri

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decent food, horrible service! 11/24/2008

I am not surprised to see another bad review about To Go orders. We are regular customers at Mayuri and they did accept our catering order (to be picked up) for about 13 people. The food was to be picked up at sharp 11 am for an office party. I confirmed this with the manage/owner when I personally went there to place the order, so no telephone conversation confusions...I even asked if I needed to call to remind them on the day of the pick-up, they said no need. I still called at 10.45, no body there was even aware of my order, I kept calling and finally went there at 11.15 to see what's happening. After waiting for another 15 min, finally I got the food. What surprised (?) me the most was that the owner/manager did not even have the curtsey to come out and apologies, forget about offering any discount on the cash only payment! He would not even talk to me even when I specifically asked to talk to him. Needless to say, I was highly embarrassed to be late to the party and keep everyone waiting for food! Won't recommend it to anyone anymore.... more
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