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Worst customer service!!! - Review by citysearch c | Kennedy's Plumbing & Heating

Kennedy's Plumbing & Heating

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Worst customer service!!! 11/6/2008

DO NOT!!! USE this company!! They have no clue what they are doing over there!! I have been given a quote for 3500 and told our companys whole unit needed to be replaced. Then I was quoted $600-$800. They quote just keeps changing! I called to obtain an invoice of exactly what their quote was and what it entailed and was told by the receptionist she was up to her ears in work and couldnt get one out till next week. Dont even bother complaining to the owner. Mr. Kennedy is just as bad as his employees!! I was told the $79.00 fee would be waived if we used their services! Which we did and the fee wasnt waived!! This company is a joke and a big waste of your time and money!!!! Pros: the only pro about them was the installer who came was pleasant and very nice! He did a great job!! Cons: The owner and all the employees are a joke!! Company is a big scam!!! more
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