I would rate the service at Pinnacle higher than that of ANY dealership or auto service center I have visited, INCLUDING Honda which is known for dedicated account managers and the like (sorry guys, you're a close second here in Raleigh). The team at Pinnacle has delivered great service to me on my Subaru Outback 2.5XT, and my wife's Durango. Notice on their website the certifications these guys hold, and their level of expertise; that is recognized when you enter the shop. These guys love their work, and are car enthusiasts. Kevin, the owner, is always knowledgeable, accessible and able to provide tips and answers to my questions. With recommended maintenance and repair, they have always provided me with TWO quotes so that I can weigh all options; I have noticed this practice with other customers in the waiting area also. I have compared quotes they have given me, and they are consistently competitive. And, the waiting room is equipped with hot coffee, a big screen TV (with digital cable), huge comfortable couches and free wi-fi. The overall staff is helpful and friendly. If you drive a Porsche or a Datsun, come to Pinnacle for all of your repair needs. I LITERALLY have NEVER been as satisfied with any proprietor, regardless of service, as I am with Pinnacle.
Pros: Ethical, Knowledgeable, Affordable
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