Zipcar is such a great idea I wish I had thought of it. If you live in the city it's much better than owning your own car. Nice selection of vehicles as well. Educate yourself about the rates and fine print. I have no issues with their customer service because I don't use it. Life is too short to waste your time complaining.
Pros: Convenient if you live in the city
Cons: Sometimes they don't have the car you want.
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