I'm a Korean. In multiple occasions, I was so terrifed by their demeanor in treating customers. Recently, when I made a reservation for 16 people, I was asked to make sure to have everybody by the time I reserved for. Even when we're sitting and filling the seats half-way on the day, they kept asking me if the others are coming. More appalling experience came to my Japanese friends very recently. When more than 10 of the guests were sitting, the guests were asked how much time they will spend for their dinner. After 2 hours (estimated by the guests) they were asked to leave because the time was up!
Pros: atmosphere, location
Cons: bad management in treating customers, food is just OK, expensive
more