We have been ordering pizza from various establishments in Long Island for 34 years, but never have I been so angry! We both worked yesterday and had a social engagement after work, so having very little time for dinner and my husband being in the area, we ordered a pie WITH EXTRA CHEESE from Gino's. My husband arrived less than 10 minutes later and was amazed that the pie was ready. It was over $21! The extra cheese was $6.00! All the other places charge $2.00. Anyway, having brought it home (a short ride), the pizza was ice cold and the cheese could be found only with a magnifying glass. Since it was ready way too soon, we assumed we had been given the wrong pie, but we had to leave right away and sisn't get home til midnight. First thing this morning, I called Gino's and reported the problem, at which time I was accused of lying and told I should have brought it back last night. A good business practice would have been to apologize (it was THEIR mistake) and offer me a replacement or a refund. I was very insulted and am not about to recommend their $21 pizza to anyone in their right mind. GG
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