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BAD CUSTOMER RELATIONS - Review by citysearch c | Gier Radio & Tv Inc

Gier Radio & Tv Inc

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BAD CUSTOMER RELATIONS 11/13/2008

we had a 55" tv projection lamp replaced.it took the worker 2 hours to replace it in its housing.when he got done he said it doesnt look like it lines up right,and that we might have to order another piece.i get the thing home and we try to put it back in,and nothing lines up right.it took my husband 10 minutes to take it apart and put it back together(unlike the 2 hours it took the worker)I called to talk to the manager to complain,and the same person who fixed it answered and would not give me the manager. Pros: WAS FRIENDLY WHEN FIRST CONTACTED Cons: WHEN CALLED TO COMPLAIN GOT HUNG UP ON more
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