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Bad Management - Long Waits - Review by citysearch c | Enterprise Rent-A-Car

Enterprise Rent-A-Car

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Bad Management - Long Waits 11/19/2008

This Enterprise locale services most of the many car dealerships in the area and is very, very busy. I'm not sure if it is because of bad planning or bad management personnel, but DO NOT expect your car to be waiting for you when you arrive. Once you get through the paperwork hassle (they don't seem to keep records from previous rentals) the employees are polite and make sure to walk around the rental with you to look for dents and scratches. If you were subjected to a long wait they may give you a couple of hours leeway in the return time for your car. Pros: Good location for area auto dealers. Cons: They never seem to have enough cars available. more
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