In working with any retail store a salesman's word is his reputation. I got a promise from
one of their Salesman that they would complete some work by a certain date. That date came
and went and they hadn't even started what they told me would be completed. I don't care
what the item is, that attiude says I'm only in the business for myself, not to serve customers.
There are plenty of Piano stores, pick another one.
Pros: Location
Cons: Unreliable Service
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