My experience at Aspen Eyewear has been tremendously dispiriting. The prescription eyeglasses that I ordered were badly scratched. The clerk re-processed my order, and a week later called to say the glasses were ready. When I went in to pick them up, I noticed that they were again scratched. This process repeated four times! Each time I went to pick up the glasses, there were scratches. The staff was unapologetic; the manager, who I asked to see, was downright belligerent. I urge all potential customers to avoid this optical shop --at all costs.
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